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 Roblox is one of the most popular games in the world and was offline for more than 60 hours over the weekend of Halloween as part of a huge loss. Roblox Corp's founder and CEO David Baszucki published a blog post today explaining what happened.


Problems with Roblox began to appear on the afternoon of Thursday, October 28, with players reporting problems with registration. Baszucki said that it was during this time that the teams began to "work around the clock" to find the source of the problem and get the game back on track. But it's not easy, Baszucki said. In short, the server issues were caused by an "increase in the number of servers" for Roblox's data centers due to a "malicious bug" in the game's backend.


"This is an even more difficult result because it involves a combination of many factors. The core system in our infrastructure is overloaded, delayed by a slight interruption of our service communication. Backwards under heavy load," Baszucki said. "It's not because of the peak of external traffic or any specific experience. However, the failure was caused by an increase in the number of servers in our data centers. As a result, most Roblox services do not communicate and deploy effectively.


The reason the team took so many days to return and run Roblox got into "trouble diagnosing the real break," Baszucki said.


"The repair took longer than any of us would have liked. By successfully identifying this factor, we were able to solve the problem by tuning performance, reconfiguring, and reducing some workloads. We were able to complete the full service recovery this afternoon," Baszucki said in a October 31 post. Looking to the future, said Baszucki Roblox Corp. will issue a more detailed posthumous report of what happened after the teams completed their analyzes. This post will also include details of what the studio is doing to ensure that this type of interruption does not recur. In addition, Roblox Corp. appears to be offer compensation to a certain type of creator to recover losses related to the loss. "We will implement a policy to make our working community economically viable as a result of this outage. There will be more details about this in the future," Baszucki said.


Finally, Baszucki said players don't have to worry about losing any of their "player continuity data."


"We are grateful for the patience and support of our players, developers and colleagues at this time," said the CEO.


To place a gap in vision based on the number of people affected, Roblox Corp. He said the game had 48 million players in August. Like other technology companies, Roblox Corp.

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